Frequently asked questions

Member portal

• How to log in to the member portal
• How do I register for the member portal?
• How do I withdraw money from the member portal?
• How do I transfer money between my GWCU accounts?
• I'm having problems registering for the member portal
• What can I do through the member portal?
• How do I view my transactions?
• I've forgotten my password for the member portal
• How do I set a savings goal?
• How can I get support with my loan repayments if I’m struggling?
• Why are the support options not available to me?
• How do I update my personal details?