Frequently asked questions

The member portal makes it easier to stay on top of your money and manage your accounts all in one place. 

Here are some of the things you can do: 

• View all your accounts in one place and check your balances and transactions 

• Track your applications and see what stage they’re at 

• Manage your payments, including seeing what’s due and making payments when needed 

• Move money between your accounts or send payments to others 

• Set and track savings goals to help you stay on track 

• Access payment support if you’re struggling and explore your options 

• Update security details like your security questions and password. 

Everything is designed to be clear, simple and easy to use, whether you’re on your phone, tablet or computer. 

If you haven’t registered yet, you can follow our step-by-step guide.