How to contact us

If you need some help with your account or have a question, we're always happy to help. 

Get in touch online

If you are a member, you can log in to the member portal and send us a secure message.

Send us an email

Email us at info@gwcu.org.uk.

Call us

You can do most things online, however if you need to speak to someone, you can call us on 0117 924 7309, from 9am - 4pm, Monday to Friday, except Bank Holidays.

If you have a query outside of the given opening hours then our Frequently Asked Questions (FAQ) page may provide more immediate answers to our most common queries.

See our FAQs