How to contact us

Call us

You can call us on 0117 924 7309, from 9am - 4pm, Monday to Friday, except Bank Holidays.

Talk to us online

If you are a member, you can log in to the member portal and send us a secure message.

Email us

Email us at info@gwcu.org.uk.

 

 

Enter your postcode

Great Western Credit Union

Great Western Credit Union
112 Cheltenham Rd, Cotham, Bristol BS6 5RW

Please only visit the branch if you have made an appointment in advance. 

Tel: 0117 924 7309
Email: info@gwcu.org.uk

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Our main branch is at 112 Cheltenham Road, Bristol BS6 5RW.

Here you can open an account, deposit money, make loan applications, or find out more about our services.


Branch opening times:

The branch is open for appointments on the following days:

Monday: 10am-2.30pm
Tuesday: 10am-2.30pm
Wednesday: CLOSED
Thursday: 10am-1pm
Friday: 10am-1pm

Please note, due to staff holidays, the branch will be closed from 11.45am on Monday 24 October.

Telephone line opening times:
9am - 4pm, Monday to Friday, except Bank Holidays.

Horfield

Upper Horfield Community Centre
Eden Grove, Horfield, Bristol BS7 0PQ

Due to Covid-19, this service point is closed until further notice.

Tel: 0117 924 7309
Email: info@gwcu.org.uk

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At our Horfield service point at Upper Horfield Community Centre, you can open an account, deposit money, make loan applications, or find out more about our services.

Southmead

Southmead Library
143 Greystoke Ave, Southmead, Bristol BS10 6AR, UK

Due to Covid-19, this service point is closed until further notice.

Tel: 0117 24 7309
Email: info@gwcu.org.uk

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At our Southmead service point at Southmead Library, you can open an account, deposit money, make loan applications, or find out more about our services.

 

Lockleaze

North Bristol Advice Centre
2 Gainsborough Square, Lockleaze, Bristol BS7 9XA

Due to Covid-19, this service point is closed until further notice.

Tel: 0117 924 7309
Email: info@gwcu.org.uk

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At our Lockleaze service point at North Bristol Advice Centre, you can open an account, deposit money, make loan applications, or find out more about our services.

Withywood

The Withywood Centre
Queens Road, Bishopsworth, Bristol, BS13 8QA

Due to Covid-19, this service point is closed until further notice.

Tel: 0117 924 7309
Email: info@gwcu.org.uk

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At our Hartcliffe and Withywood service point at the Withywood Centre, you can open an account, deposit money, make loan applications, or find out more about our services.

Barton Hill

Barton Hill Settlement
43 Ducie Road, Barton Hill, Bristol

Due to Covid-19, this service point is closed until further notice.

Tel: 0117 924 7309
Email: info@gwcu.org.uk

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At our Lawrence Hill service point at Barton Hill Settlement, you can open an account, deposit money, make loan applications, or find out more about our services.

Filwood

re:work shop
16 Filwood Broadway, Bristol, BS4 1JN

Due to Covid-19, this service point is closed until further notice.

Tel: 0117 924 7309
Email: info@gwcu.org.uk

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At our Filwood and Knowle service point at the re:work shop, you can open an account, deposit money, make loan applications, or find out more about our services.

 

Central Bath

One Stop Shop
3 Manvers Street, Bath, BA1 1JQ

Due to Covid-19, this service point is closed until further notice.

Tel: 0117 924 7309
Email: info@gwcu.org.uk

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At our Central Bath service point at the One Stop Shop, you can open an account, deposit money, make loan applications, or find out more about our services.

Southdown

Southdown Methodist Church
The Hollow, Bath, BA2 1NJ

Due to Covid-19, this service point is closed until further notice.

Tel: 0117 924 7309
Email: info@gwcu.org.uk

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At our Southdown service point at Southdown Methodist Church, you can open an account, deposit money, make loan applications, or find out more about our services.

Weston

Weston Hub
Penn Hill Road, Bath, BA1 4EH

Due to Covid-19, this service point is closed until further notice.

Tel: 0117 924 7309
Email: info@gwcu.org.uk

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At our Weston service point at the Weston Hub, you can open an account, deposit money, make loan applications, or find out more about our services.

Staple Hill

Staple Hill Community Hub
Berkeley House, Berkeley Road, Staple Hill, BS16 5HS

Due to Covid-19, this service point is closed until further notice.

Tel: 0117 924 7309
Email: info@gwcu.org.uk

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At our Staple Hill service point at Staple Hill Community Hub, you can open an account, deposit money, make loan applications, or find out more about our services.

Kingswood

Kingswood Library
Kingswood Civic Centre, High Street, Kingswood, BS15 9TR

Due to Covid-19, this service point is closed until further notice.

Tel: 0117 924 7309
Email: info@gwcu.org.uk

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At our Kingswood service point at Kingswood Library, you can open an account, deposit money, make loan applications, or find out more about our services.

Stroud

The Old Town Hall
The Shambles , Stroud, GL5 1AP

Open Mondays and Fridays, 11am-1pm, by appointment only. 

Tel: 0117 924 7309
Email: info@gwcu.org.uk

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At our Stroud branch you can open an account, deposit money, make loan applications, or find out more about our services.

Dorchester

Dorchester
40 High East Street Dorchester, DT1 1HN

Due to ongoing staff shortages, the Dorchester branch will remain closed. 

The quickest and easiest way to manage your account is via the member portal. Here you can:

• Transfer money

• View your transactions and download statements

• Apply for loans and other services

• Update your details

• Message our Member Services team

If you haven’t yet registered you can get started here. 

Tel: 01305 268 444
Email: info@gwcu.org.uk

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If you have a query outside of the given opening hours then our Frequently Asked Questions (FAQ) page may provide more immediate answers to our most common queries.

See our FAQs