How to contact us
Spring bank holiday (May 29th)
Please make sure that all payment requests (including online in the member portal) are received by 3pm on Friday 26 May to ensure payments are processed before the extended bank holiday weekend.
Requests made after this time won’t be processed until the next working day, Tuesday 30 May.
Monday 29 May: CLOSED
Tuesday 30 May: Normal working hours
Call us
You can call us on 0117 924 7309, from 9am - 4pm, Monday to Friday, except Bank Holidays.
Talk to us online
If you are a member, you can log in to the member portal and send us a secure message.
Email us
Email us at info@gwcu.org.uk
In-person
Bristol
Telephone line opening times:
You can ring us on 0117 924 7309, from 9am - 4pm, Monday to Friday, except Bank Holidays.
Alternatively, you can send an email to info@gwcu.org.uk and we will get back to you as soon as we can.
Branch opening times
The Bristol branch is closed permanently. Please see our update for further details.
Stroud
The Old Town Hall, The Shambles, Stroud, GL5 1AP
The branch is open for appointments on Mondays and Fridays, 11am-1pm. To make an appointment, please email info@gwcu.org.uk
Dorchester
40 High East Street Dorchester, DT1 1HN
Temporary branch closure
Due to ongoing staff shortages, the Dorchester branch will remain closed.
Enter your postcode
Browse all locationsGreat Western Credit Union
Great Western Credit Union
112 Cheltenham Rd, Cotham, Bristol BS6 5RW
Please only visit the branch if you have made an appointment in advance.
Tel: 0117 924 7309
Email: info@gwcu.org.uk
miles
Get Directions
Our main branch is at 112 Cheltenham Road, Bristol BS6 5RW.
Here you can open an account, deposit money, make loan applications, or find out more about our services.
Branch opening times:
The branch is open for appointments on the following days:
Monday: 10am-2.30pm
Tuesday: 10am-2.30pm
Wednesday: CLOSED
Thursday: 10am-1pm
Friday: 10am-1pm
Please note, due to staff holidays, the branch will be closed from 11.45am on Monday 24 October.
Telephone line opening times:
9am - 4pm, Monday to Friday, except Bank Holidays.
Horfield
Upper Horfield Community Centre
Eden Grove, Horfield, Bristol BS7 0PQ
Due to Covid-19, this service point is closed until further notice.
Tel: 0117 924 7309
Email: info@gwcu.org.uk
miles
Get Directions
At our Horfield service point at Upper Horfield Community Centre, you can open an account, deposit money, make loan applications, or find out more about our services.
Southmead
Southmead Library
143 Greystoke Ave, Southmead, Bristol BS10 6AR, UK
Due to Covid-19, this service point is closed until further notice.
Tel: 0117 24 7309
Email: info@gwcu.org.uk
miles
Get Directions
At our Southmead service point at Southmead Library, you can open an account, deposit money, make loan applications, or find out more about our services.
Lockleaze
North Bristol Advice Centre
2 Gainsborough Square, Lockleaze, Bristol BS7 9XA
Due to Covid-19, this service point is closed until further notice.
Tel: 0117 924 7309
Email: info@gwcu.org.uk
miles
Get Directions
At our Lockleaze service point at North Bristol Advice Centre, you can open an account, deposit money, make loan applications, or find out more about our services.
Withywood
The Withywood Centre
Queens Road, Bishopsworth, Bristol, BS13 8QA
Due to Covid-19, this service point is closed until further notice.
Tel: 0117 924 7309
Email: info@gwcu.org.uk
miles
Get Directions
At our Hartcliffe and Withywood service point at the Withywood Centre, you can open an account, deposit money, make loan applications, or find out more about our services.
Barton Hill
Barton Hill Settlement
43 Ducie Road, Barton Hill, Bristol
Due to Covid-19, this service point is closed until further notice.
Tel: 0117 924 7309
Email: info@gwcu.org.uk
miles
Get Directions
At our Lawrence Hill service point at Barton Hill Settlement, you can open an account, deposit money, make loan applications, or find out more about our services.
Filwood
re:work shop
16 Filwood Broadway, Bristol, BS4 1JN
Due to Covid-19, this service point is closed until further notice.
Tel: 0117 924 7309
Email: info@gwcu.org.uk
miles
Get Directions
At our Filwood and Knowle service point at the re:work shop, you can open an account, deposit money, make loan applications, or find out more about our services.
Central Bath
One Stop Shop
3 Manvers Street, Bath, BA1 1JQ
Due to Covid-19, this service point is closed until further notice.
Tel: 0117 924 7309
Email: info@gwcu.org.uk
miles
Get Directions
At our Central Bath service point at the One Stop Shop, you can open an account, deposit money, make loan applications, or find out more about our services.
Southdown
Southdown Methodist Church
The Hollow, Bath, BA2 1NJ
Due to Covid-19, this service point is closed until further notice.
Tel: 0117 924 7309
Email: info@gwcu.org.uk
miles
Get Directions
At our Southdown service point at Southdown Methodist Church, you can open an account, deposit money, make loan applications, or find out more about our services.
Weston
Weston Hub
Penn Hill Road, Bath, BA1 4EH
Due to Covid-19, this service point is closed until further notice.
Tel: 0117 924 7309
Email: info@gwcu.org.uk
miles
Get Directions
At our Weston service point at the Weston Hub, you can open an account, deposit money, make loan applications, or find out more about our services.
Staple Hill
Staple Hill Community Hub
Berkeley House, Berkeley Road, Staple Hill, BS16 5HS
Due to Covid-19, this service point is closed until further notice.
Tel: 0117 924 7309
Email: info@gwcu.org.uk
miles
Get Directions
At our Staple Hill service point at Staple Hill Community Hub, you can open an account, deposit money, make loan applications, or find out more about our services.
Kingswood
Kingswood Library
Kingswood Civic Centre, High Street, Kingswood, BS15 9TR
Due to Covid-19, this service point is closed until further notice.
Tel: 0117 924 7309
Email: info@gwcu.org.uk
miles
Get Directions
At our Kingswood service point at Kingswood Library, you can open an account, deposit money, make loan applications, or find out more about our services.
Stroud
The Old Town Hall
The Shambles , Stroud, GL5 1AP
Open Mondays and Fridays, 11am-1pm, by appointment only.
Tel: 0117 924 7309
Email: info@gwcu.org.uk
miles
Get Directions
At our Stroud branch you can open an account, deposit money, make loan applications, or find out more about our services.
Dorchester
Dorchester
40 High East Street Dorchester, DT1 1HN
Due to ongoing staff shortages, the Dorchester branch will remain closed.
The quickest and easiest way to manage your account is via the member portal. Here you can:
• Transfer money
• View your transactions and download statements
• Apply for loans and other services
• Update your details
• Message our Member Services team
If you haven’t yet registered you can get started here.
Tel: 01305 268 444
Email: info@gwcu.org.uk
miles
Get Directions
If you have a query outside of the given opening hours then our Frequently Asked Questions (FAQ) page may provide more immediate answers to our most common queries.
See our FAQs
