FAQs Member portal How do I withdraw money from the member portal?

Frequently asked questions

How do I withdraw money from the member portal?

Send money to another bank account or person

 

To move money, you’ll need to log in to the member portal.

If you haven’t registered yet, you’ll need to do this first. Follow these steps to register for the portal. 

Once you’re logged in, you’ll see all your GWCU accounts and have the option to move money or make payments.  

 

Step 1: Go to ‘Payments’ 

From the menu, click ‘Payments’, then select ‘Pay someone’. 

 

Step 2: Choose or add a payee 

Select the account you want to pay from 

Choose from an existing payee, or add a new one by clicking ‘Send to a new person’ 

 

Step 3: Adding a new payee  

To pay another GWCU member: 

  • Tick ‘I’m paying another Great Western Credit Union account’ 
  • Enter their account number and name 

To pay a new bank account: 

  • Enter their bank details 
  • Follow the steps to save them as a new payee 

Step 4: Complete your payment 

Enter the amount you’d like to send 

  • Click ‘Review details’ 
  • Check everything over and then click ‘Confirm’ 

Once you’ve clicked confirm details, your payment will be confirmed, please allow up to 1 working day for your payment to be completed.  

If you have any issues while moving money, please get in touch, our friendly Member Engagement team is happy to help. 

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