FAQs Loans Why have I received a direct debit notification if my loan hasn’t been approved?

Frequently asked questions

Why have I received a direct debit notification if my loan hasn’t been approved?

When you apply for a loan, you might see a Direct Debit notification or get an email from GoCardless. This doesn’t mean your loan has been approved, it’s just a check to make sure your bank details are valid.

We won’t collect any payments or set up a Direct Debit unless your loan is approved.

GoCardless is the secure service we use to collect repayments once your loan is up and running.

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