Clearer, simpler and easier to use 

The new portal has been designed with our members in mind. Navigation is clearer, the layout is simpler, and everything’s easier to find whether you’re using your phone, tablet or computer. 

You can now see your accounts in one place and check key information all at a glance,  

Keep track of applications and payments 

The new portal makes it easier to stay informed and in control. 

You can view your active applications and see what stage they’re at, so there’s no guessing and no need to chase for updates. 

Managing payments is simpler too. You can see what’s due, what’s coming up, and make a payment quickly and easily if you need to. If your account ever falls into arrears, the portal can alert you and help you take action early. 

Saving made simpler 

Saving should feel encouraging, not overwhelming. That’s why the new portal includes an improved savings goal tracker to help you stay focused and keep going. 

You can set a goal, see how far you’ve come, and get clear, positive messages that show what you need to keep saving. 

Something worth saving for? A family trip, a home improvement, or simply peace of mind. Set a goal today and let your savings do the talking. 

Update your details quickly and securely 

The new member portal also makes it easier to keep your details up to date, all in one place. 

From within your account, it’s now easier to find and view key information like your contact details, including your mobile number, email address and postal address so you can check everything is up to date.You can also manage your security settings, such as updating your security questions or changing your password when you need to. 

That means more peace of mind knowing your information is accurate and secure. 

Payment support that works around you 

We know that money worries can happen, and asking for help doesn’t always feel easy. The new member portal makes it simpler and more discreet to access repayment support if you’re struggling. 

From your account, you can visit the payment support section to see which support options may be available to you. 

Our team is still here if you’d rather speak to someone, but the portal gives you the option to take that first step yourself, in your own time and in a way that feels more comfortable. 

More control, same support 

Our new member portal gives you more freedom to manage your money in a way that works for you, while keeping the same people‑first values at the heart of everything we do. 

Same credit union. Same commitment to your financial wellbeing. Just an easier way to manage your money online.