Frequently asked questions

If you are no longer employed by your employer for whatever reason you will need to continue repaying any balance on your salary deduction loan or flex account that’s still outstanding. Please get in touch with the Member Engagement Team as soon as possible. They will set up a new payment method for you, such as a Direct Debit.  

If you have a salary deduction savings account, your account will be closed and your money moved into an Easy Saver. If you’d like to keep saving with us, you can set up a standing order or explore our other savings options.