Frequently asked questions
What happens to my salary deduction account if I am on parental leave?
If youâre worried about making repayments or keeping up with savings while on parental leave please get in touch with us as soon as possible to let us know.
Our Member Support team can discuss what support we can offer you, such as a reduced payment plan or payment holiday.
For salary deduction savings, you can contact us to let us know if you'd like to pause your contributions.
We are here to help. Failure to keep up repayments could have a serious effect on your credit report. You can contact the Member Support team by emailing info@gwcu.org.uk or logging in to the member portal.
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