Frequently asked questions
What services do you have for members in financially difficult situations?
What services do you have for members in financially difficult situations?
At Great Western Credit Union, we understand that many of our members may be facing financial challenges, especially with rising costs. To support you during these difficult times, we offer some helpful options:
1.Loan Adjustments: If you're having trouble keeping up with your repayments, we encourage you to reach out to our Member Engagement team. We can explore options such as a payment holiday (a temporary break from paying your loan), temporary reduced payment arrangements, or other personalised support to assist you.
2.Signposting: If we are unable to provide the help you need, we can refer you to trusted organisations that offer expert financial advice and further assistance.
3.Debt Consolidation: If you're looking for affordable ways to consolidate your debts, we may have loans that can help to provide a more manageable way to handle your finances.
For free, judgement-free help and advice you can visit Moneyhelper