We're looking for someone to provide excellentĀ Ā customer service to existing and potential members of BCU
Salary: Ā£18,850
Working pattern: 37.5 hours per week ā Generally 8.30am to 4.30pm, Monday to Friday.Ā
Closing date: 18 Apr 21
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Bristol Credit Union (BCU) is a mission-led co-operative financial services social enterprise dedicated to making people and neighbourhoods across the South West better off through working together to provide ethical savings and fair loans. We offer banking services in a way that is fair and inclusive, and that strengthens our local communities and economies.Ā
The roleĀ
The Member Services Adviser will work within the Member Services Team delivering excellent customerĀ service to existing and potential members of Bristol Credit Union.Ā Ā
Core duties for this roleĀ which may be delivered by telephone, emailĀ andĀ onlineĀ channelsĀ are:Ā
- Delivering information on all products and servicesĀ
- Using the credit union systems to answer any balance or transaction enquiries
- Processing requests for payments to and from membersā accounts
- Fulfilling administrative functions to support all accounts
- Cash handling
Download the job description and person specification
BenefitsĀ
Flexible working in a positive, supportive environment. Living Wage Foundation accredited employer. 3x salary death in service benefit; BCU pension contributions on total earnings; ClimatePerks extra time off for low carbon travel; interest free season ticket loans. How to apply
Please send your CV and a covering letter explaining why you have applied for this role to jobs@bristolcreditunion.org.ukĀ
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